You can contact TOMY by filling out the contact form below or by phoning Customer Services on 01271 336155. Telephone lines are open between 8.30am-6pm Monday to Friday, 10am-4pm Saturday and Sunday.
When you complete this form or call the telephone number above your personal data will be collected by a third-party company (our agent) operating on TOMY’s behalf.
Your personal data will be exclusively used for resolving the issue(s) raised by you and for no other purpose. Your personal data will not be shared with any other organisation (other than our agent).
Your personal data will be kept by our agent for a period of no more than 1 year.
TOMY may keep your personal data beyond 1 year where we judge that the issue you have raised might involve legal proceedings (for example if your issue relates to personal injury, property damage or fraud). In that case TOMY will only keep your data for as long as is reasonably necessary to deal with the legal proceedings.
Spare Part Required
To obtain the replacement parts free of charge please could you click on the following link which will direct you to our K'nex spare part suppliers website where you will find details of the procedure to follow to ensure you receive the correct parts. For anything else please enter your enquiry in the comments box below.
K'nex parts list
If you select 2+ please enter the reason and desired quantity in the comments box below